Shipping policy
At MAJESTEY London, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand how we process, ship, and deliver your purchases.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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During peak seasons, sales, or new collection launches, processing times may be slightly delayed.
Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
2. Domestic Shipping (India)
We offer shipping across India through trusted courier partners.
Estimated Delivery Time
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Metro Cities: 3–5 business days
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Other Locations: 5–8 business days
Shipping timelines may vary depending on your location and courier service availability.
3. International Shipping
MAJESTEY London ships internationally to selected countries.
Estimated Delivery Time
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International Orders: 7–15 business days
International delivery timelines may vary depending on:
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Destination country
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Customs clearance
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Local courier services
Customers are responsible for any customs duties, import taxes, or additional charges imposed by their country.
4. Shipping Charges
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Shipping charges are calculated at checkout based on:
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Delivery location
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Package weight
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Shipping method selected
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We may occasionally offer free shipping promotions on eligible orders.
5. Order Tracking
Once your order is dispatched, you will receive tracking information via email or SMS.
You can use the tracking number provided to monitor your shipment status.
6. Delayed or Lost Shipments
While we work with reliable shipping partners, delays may occasionally occur due to:
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Weather conditions
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Public holidays
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Customs procedures
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Courier issues
If your package appears delayed or lost, please contact our support team and we will assist you in resolving the issue.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
MAJESTEY London is not responsible for delivery issues caused by:
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Incorrect addresses
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Incomplete information
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Failed delivery attempts
Additional shipping charges may apply for re-delivery requests.
8. Damaged Packages
If your order arrives damaged:
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Contact us within 48 hours of delivery.
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Share clear photos/videos of the package and product.
Our team will review the issue and provide a suitable resolution.
9. Customs & Duties (International Orders)
International shipments may be subject to customs inspections and additional charges imposed by local authorities.
These charges are the responsibility of the customer and are not included in the product or shipping price unless specifically mentioned.
10. Contact Us
If you have any questions regarding shipping or delivery, feel free to contact us:
Customer Support Email
India Support Number
+91 9980999506
International Support Number
+44 7760 119199
Thank you for shopping with MAJESTEY London. We appreciate your trust and support.
